Bug backlog growing faster than it shrinks
Service
Web Application Maintenance
For existing applications that need bug fixes, enhancements, refactoring, infrastructure support, and ongoing development.
At a glance
- Bug fixes and small enhancements
- Refactoring and test coverage
- Infrastructure and deployment support — containerised deployment with Docker and Kubernetes
- Ongoing development capacity
3-step processOngoing retainer option
Common issues
What we see most often.
Risky, infrequent deployments
Outdated dependencies and frameworks
Key-person dependency on legacy knowledge
What we support
Practical help, not a rebuild.
- Bug fixes and small enhancements
- Refactoring and test coverage
- Infrastructure and deployment support — containerised deployment with Docker and Kubernetes
- Ongoing development capacity
Process
How we work.
Stabilise: triage the backlog and critical risks
Improve: refactor and automate the risky parts
Own: ongoing maintenance and development retainer
Proof
Seen in practice.
Real systems, measured honestly — every claim labelled verified, estimated, or qualitative.
Crypto transaction platform for a private banking service
Fintech — founder's prior contract (at Kabru) · Transaction flows shipped inside the live private banking platform, deployed as scalable containerised services.
E-commerce platform for a national music rights organisation
Music rights / entertainment — founder's prior agency work (at Glasshouse) · A production e-commerce platform serving a national rights organisation, delivered within an agency team.
Retainer path
Ongoing ownership.
Application clients typically start with a stabilisation block, then an ongoing development retainer.
Related services
Explore other support options.
Website Maintenance
For businesses with existing websites that need updates, fixes, SEO implementation, performance work, security support, forms, landing pages, and practical improvement.
Garden Care
The optional monthly care routine for systems a FORT has delivered or stabilised. Garden Care runs on PRUNE — Performance checks, Reports, Updates, Nurture, Enhancements — in three tiers: Garden Care (one agreed application or workflow boundary), Garden Growth (adding one SEO or paid-search lane), and Garden Operations (a broader, individually scoped register).
CRM & Automation
For businesses that need better CRM workflows, lead routing, email automation, API integrations, reporting, and data synchronisation.
Related reading
From the Insights hub.
The bug backlog is a loan: technical debt, explained for owners
Why every small fix takes longer than the last: technical debt as a business concept — how it compounds, why rewrites usually fail, and how to pay it down incrementally.
Next step
Not sure this is the right fit?
Start with a free fit check. A paid Technical Review then maps one agreed system or workflow, its risks, dependencies and improvement options. You approve the scope and fee before it starts.
FORT / Sprint Assist — A defined outcome and a scoped delivery cycle — typically a two-week FORT with agreed acceptance criteria and a clean handover.
Reserved Capability — Ongoing access to a fractional digital department: the systems you depend on kept healthy, improved steadily and extended when the business needs it.
Partner / White-label Capability — Delivery support for agencies and partners: our senior engineers behind your client work, under your brand and your client relationship.
Discuss your first FORT