A five-year alliance with annual scopes and quarterly executive reviews. Agreed options include on-premises systems, security operations through licensed providers and Stable Buoys reserved human support.
Continuous Intelligence. Technology. Assurance. Delivery. Enablement. Leadership.
Each phase has an intended business outcome, a deliverable, key performance indicators (KPIs) and a defined way to monitor progress. Mission names help you navigate the plan; the written scope and acceptance criteria define the work.
Y1 · Foundation
A governed technology base with measured risk and accepted annual outcomes.
Y2 · Intelligence
Trusted data, private AI and controlled automation embedded in priority work.
Y3 · Growth
Connected customer operations and evidence-led growth across the organisation.
Y4 · Sovereignty
Stronger client ownership, portability, operational depth and succession resilience.
Y5 · Ascension
A defensible benefits record and an explicit renew, reconfigure, internalise or stop decision.
Support runs weekdays 09:00–17:00 in the contracted client timezone. Targets are acknowledgement targets, not resolution guarantees. Automated monitoring does not imply 24/7 human response; 24/7 cover, uptime targets, resolution targets and service credits require a signed SLA schedule.
Every programme is individually scoped and quoted. Price depends on the formation, mission scope, cloud/hybrid/on-prem deployment, on-site work, third-party usage, licensed security providers, and any reserved human capacity. Taxes and third-party charges are shown separately.
A sixty-month framework with annually agreed scopes, pricing and SLA schedules. Either party may exit at an annual anniversary with 90 days' notice; all parties retain uncured-material-breach rights.